Terms of Use

NetPay is an Internet Payment Solution that provides Credit Card and Internet Banking as payment options developed and operated by Interbase Resources Sdn. Bhd. Registration No.: 199801009307 (465435-U).

We are pleased to offer NetPay service to the member with the following terms and conditions:

  • Member to only offer online for the products and/or services that have been agreed by both parties.

  • NetPay acts as a facilitator to help member accepts payments from member’s customers via Internet.

  • NetPay is not a bank and the service is a payment processing service rather than a banking service.

  • By receiving payments through the service, member appoints NetPay to cause the amount to be credited on its behalf in the NetPay’s banking accounts.

  • NetPay will remit the received payments less any fees agreed between parties (or "Payout") via online transfer to member’s designated approved bank account on the 5thday of each and every succeeding week, provided the payout is more than RM100.00.>

  • Member is allowed to refund particular transaction to the customer and cancel particular transaction by inform NetPay to do so. Additional fee may apply.

  • Member to fully responsible on any dispute and/or discrepancy of payment to be found from time to time.

  • NetPay may terminate member account(s) when using the service to receive payments for:

  • Any sexually oriented or obscene materials or services in violation of NetPay’s policy
  • Pornography & Adult Content (included any Adult subscription service and chat)
  • Firearms, Ammunition, High Capacity Magazines, Tasers, Air Guns
  • Fireworks or Pyrotechnic Devices or Supplies
  • Any narcotics, other controlled substances, steroids or prescription drugs in violation of any laws
  • Gambling Transactions
  • Pre-Adult Content - Pictures, Videos, etc. of Individuals Under the Age of 18 Years
  • Replica and Name Brand "Knock Off" Products
  • Time Sharing and Vacation Membership Card
  • Tele-sales / Telemarketing
  • Money Laundering
  • Pyramid Scheme Program / Multi-Level Marketing
  • If member uses NetPay service in a manner that violates the terms including the categories described above, Merchant’s account will be immediate termination.

  • Member can write in to terminate the account with 30 days prior notice. If the member terminates the account for any reason, Netpay will hold back all funds for 90 days to allow a time window for charge-back (to provide cover for possible charge-backs).

  • If you refer to your NetPay Merchant terms and condition (No. 5), you are not allowed to sell replica and Name Brand "Knock Off" Products and you have agreed so when you applied to be a NetPay merchant. Banks and Payment processing network has been very strict with this new policies and began to clampdown on some of the merchants. If you are caught, you will be fully responsible for your own actions and you may be charged by law and fined a hefty penalty that is estimated to be US250,000

  • NetPay Services

  • Inclusive of services as below (*Please refer to appendix chart A) :

  • Credit Card Payment
  • Internet Banking
  • Maybank2U
  • CIMB Clicks
  • Hong Leong Bank
  • Public Bank
  • FPX
  • NetPay reserved the right to review the terms & conditions annually.

  • The above terms are summary of the principal terms that stated in the written member Agreement, which only be released for signing after your application of NetPay service approved by Interbase Resources Sdn. Bhd. Registration No.: 199801009307 (465435-U).


NetPay shall not be responsible or liable for any damage (whether, direct, indirect, special or consequential), loss, embarrassment, goodwill expenses or loss of profit incurred or suffered by You by reason of or in connection with the followings :

  • this website not being available;

  • any access, use or inability to access or use this website and/or any other website linked to this website;

  • any failure, delays in transmission, interruption, errors, omission or breakdown of any equipment, system, server software or terminal of NetPay or of the merchant;

  • attack or interference by any computer virus, corruption, worms or by any person;

  • improper use or unauthorised use of this website, Your PIN or any other of Your security codes;

  • the taking and compliance of any of Your requests or instructions via this website or any merchant’s website;

  • any inaccuracies, errors, defects of any content of this website or other websites linked to this website ;

  • any operation malfunction or defect of Your computer terminal, systems or software used in accessing this website;

  • any omission, delay in performance or non-performance of the merchant or any third party from whom You purchase or deal with the goods or services offered or made available from the merchant’s website, including but not limited to products liability, late delivery or non-delivery;

  • the destruction or alteration of Your request, data or information transmitted by You to NetPay or the merchant’s website.


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